Extreme Tech Support in the Oil Patch
Back in the day, I carried around a binder of CD’s - each with a few programs or tools that I might need to fix my computer, or my programming toolbox (reusable code, snippets, guides, etc.)
Now I have an 8GB U3 USB key. Here’s what I have loaded on it: Read more…
I shudder when I hear this. When a problem arises for a remote worker, it seems that the rumor mill starts spinning. He broke something. Somebody did something they weren’t supposed to. The IT guy doesn’t know what he’s talking about. Read more…
Funny how after almost a decade and a half in IT, a simple script can make me so happy! I think that’s the joy of scripting - simple solutions to sometimes complex problems.
I needed to be able to transfer autosaved files from deep within the hiearchy to a folder on the desktop to make it easier for users to restore from an autosaved file. Just in case. And if they go ahead and delete the files in the desktop directory - no problem! They still exist in the bowels of the hard drive! Then I can get at it and slap them on the wrist for deleting the very thing that can save them. Read more…
Buzzwords are simply that. Some vaguely defined concept that attained a label that sounds cool at the boardroom table. Or are they? *dramatic music goes here*
With every buzzword there is something of substance. I seem to remember a buzzword something like “the paper-less office”. It drove an entire economy for years and still does today. We like the idea of less paper, not so much for ecological reasons, but for the simplified logic that less paper should mean less paper work.
I think we all know how that’s turning out.
At least not without reading this….
Here are some tips to help you make your computer repair experience better, even if your computer repair person isn’t that good! Read more…
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